Arcade Mania Reviews

Arcade Mania has an overall rating of 4.8 based on 80 reviews. Customer feedback on Arcade Mania is mixed: Arcade Mania reviewers highlight positive aspects like wide selection of arcade games, competitive pricing, excellent customer service, fast shipping, which strongly appeal to arcade enthusiasts, families looking for entertainment, collectors of retro games, casual gamers. However, Arcade Mania is often criticized for its limited payment options, occasional stock issues, website navigation difficulties, longer delivery times for some items.

4.8/5.0

80 reviews

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All Arcade Mania Reviews (80)
John.Robertson
January 25, 2023
"Unmatched Support from Arcade Mania"
Nayim and the team at Arcade Mania truly go the extra mile for their customers. After a bit of a mix-up with the delivery, Nayim made sure I got the item I ordered. My machine fits perfectly in my man cave, and every game I've tried runs like a dream.

On top of the stellar customer support, the quality of the machine is just top-notch; it’s really well crafted. I’d suggest checking out any of their products, as they genuinely prioritize customer satisfaction, and it really shines through.

Kudos to Nayim and the crew!
brownpeacock292
January 07, 2023
"OVERPRICED and a Solo Operation"
Just a heads up, this business is basically run by one person. If he happens to be unwell, good luck getting your product. During the buying process, the service was top-notch, but once the machine arrived, it was like radio silence. Nayim wouldn't even reply to my WhatsApp messages. It's pretty disappointing. The printing quality is decent, and the machine feels solid, but the attention to detail leaves a lot to be desired. The 22-inch screen isn’t aligned right, the games aren’t configured for the screen size (screen resolution), and the manual is lacking. Honestly, this is way too expensive; you might want to look for alternatives.
yourfudgelady
September 26, 2022
"Rekindle Your Nostalgia"
Fantastic support from the team! After I made my purchase, I got a friendly call to confirm everything was right. Nayim offered some tips on the color combinations for the machine.

Awesome product! My kids, friends, and I are all fans of this machine.

Definitely would suggest it!
steadfastKim
February 15, 2022
"Outstanding Customer Support Experience!"
I experienced top-notch customer service from this company. DHL really dropped the ball on the delivery, even damaging the stand during shipping. But they went above and beyond to fix everything, and it was all handled swiftly and efficiently. On top of that, the arcade machine is just fantastic; we’re having a blast with it! Big thanks to Hussein! 🙌
ticklishbear810
January 19, 2022
"Excellent item"
This is an excellent item. The only downside might be the sound quality; there's a little bit of noise, and it ain't from the audio (amps + speakers) since I tried it with some powered speakers and got the same issue. Overall, it's a fantastic unit!!
FrancisMorris
December 20, 2021
"Awesome Arcade Machine"
Right from when I placed my order online, I got a call the next day to verify my order and the delivery date, which was actually sooner than expected. There was a small hiccup with DHL, so it showed up a couple of days late because of the weekend. But honestly, the service was top-notch, super helpful, and the machine itself is fantastic. It really takes me back to my younger days playing these games at the arcade or down at the local chip shop. I’d definitely recommend it. The quality is great, and it’s built to last. Totally worth the price!
Tamara.Ramirez
November 18, 2021
"Outstanding Company - 5 Stars and Beyond"
I gave this company a solid 5 stars because they handled everything I requested in my design. Their communication was exceptional, and they took photos during the build, sending them my way to check if I was satisfied with the progress. I first encountered this company at the NEC Grand Designs event, and I just knew they were the right choice for me. I wholeheartedly recommend them to anyone; I honestly can't find a single fault. Thanks a ton, folks, for all your hard work, and best of luck in the future! One very happy customer.
RachelReyes
October 24, 2021
"Amazing Customer Support"
The machine arrived super quick. The design is fantastic. It appears just like I requested. Assembly was a breeze. It's simple to operate. All my favorite games are here, and the Arcade Mania team was really supportive. Much appreciated!
AbigailLucas
October 06, 2021
"Buying an Arcade Machine"
Not long ago, I snagged a mega arcade machine from Arcade Mania. I had spent quite a bit of time researching this over several years, so I knew what I was after. When I reached out to Arcade Mania, everything went super smoothly. Their customer service was top-notch, and they kept me in the loop about the progress of my machine's build. Their Instagram is a great resource too, as they post updates regularly, letting you see how the customization options look, from button selections to cabinet designs. I’d definitely suggest this crew to anyone in the market for one of these machines.
roknimohammad12
September 30, 2021
"Top-notch support from the team"
The customer service was just fantastic. They kept in touch the whole time. The machine arrived and really blew us away. Putting it together was a breeze, and we’ll share some pics once our shop is up and running.

Cheers, guys!

Danny

Dough Bros Cleethorpes
brownfish911
September 30, 2021
"Awesome buy"
I gotta say, this was an awesome buy. My husband and kids are really into it. It showed up super fast and was a breeze to assemble. The customer support was fantastic; I received a few calls to confirm the order and then to inform me it was on its way. Thought they were just great.
Sebastian.Jordan
September 30, 2021
"TRULY INCREDIBLE"
What can I say? The level of detail from Arcade Mania is just phenomenal! They informed me about all the products I could choose from before I made my decision on the build. If crafting arcade machines were an Olympic event, they'd definitely take home the gold! The customization service is top-notch, adding that little extra touch. To wrap it up - if you're in the market for a machine, look no further. I checked out other companies, but Arcade Mania stood out as the best. Fast turnaround and shipped via DHL (all included in the price).

J. CLARK

A very, very satisfied customer.
ErnestWilliamson
September 29, 2021
"Definitely Worth It"
I can’t say enough good things about these folks. I reached out on a Friday to ask about the various machines they offer and had a great chat with a friendly guy named Hussein who explained everything to me. I placed my order that same day, and by today (Wednesday), it’s already in my living room. Hussein kept me in the loop with tons of pictures during the assembly and provided updates on the delivery. The machine itself is just amazing. I’ve owned a few arcade machines over the years, but this one is on a whole different level. Big thanks to the Arcade Mania crew, especially Hussein.
beautifulleopard452
September 17, 2021
"Arcade Bliss from Arcade Mania"
This Arcade Machine from Arcade Mania is just incredible! I’m totally smitten with it and can’t express my gratitude enough. The service was top-notch throughout the speedy process, even getting back to me with answers at 10pm 😳! They shot over the design in no time and kept me updated the whole way. I chose the Mario vs Sonic theme and had it customized with my kids' names and LED controls! It truly delivers! The game selection is awesome, and the feel of the controls is fantastic. I can already tell there’ll be years of enjoyment with this in my new ManCave for me and the kids! Overall, a stellar buy and I’m super happy! Big thanks to the team! Now, I gotta hunt for some matching bar stools…
Louella.Horton
August 20, 2021
"Thrilled with my purchase"
I'm really thrilled with my purchase! Right after I placed my order, they called me up to chat about the design of my arcade machine. They also kept me in the loop about delivery times. The machine is fantastic, and I can't recommend it enough!

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